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Safeguard Your Practice: Errors & Omission Insurance

Mind your own business - how to avoid costly mistakes.

Expert: MARIANNE MCKINNON
UNDERWRITING MANAGER, ENCON GROUP INC.

Marianne joined ENCON shortly after obtaining a mathematics degree at McGill University and has now been with ENCON Group for 15 years. She began her career in the claims department, handling liability claims against various types of professionals, including those in the medical, financial, design and environmental fields. She transitioned to the underwriting department in 2016 and now manages a team of 7 underwriters in the Errors and Omissions and Information Technology department. With her experience in underwriting complex liability risks and managing their claims, Marianne provides valuable insight in claim trends and important risk management recommendations to insured professionals including members of the ECO Canada liability insurance program.
Expert: LINDA BUCKTON
CLIENT EXECUTIVE, BFL CANADA

Linda Buckton has been in the insurance industry for over 25 years. She currently holds two professional designations: Chartered Insurance Professional (CIP) and Canadian Risk Management (CRM). Linda has been at BFL CANADA for 7 years and specializes in program business.

Module 1: What is E&O insurance?

  • General overview
  • Coverage – what and whom
  • Terminology

Module 2: Claim trends and experience

  • Frequency
  • Severity

Module 3: Principles of good practice

  • Selling your firm and services fairly
  • Educating your clients on the services offered
  • Keeping your clients informed
  • Insist on equitable, written contract
  • Benefits of documentation and record-keeping
  • Avoid playing lawyer role
  • Conflict resolution
  • Endorsements

Module 4: The claims process

  • What to do in the event of a claim
  • Why prompt notification is important
  • How to report a claim to ENCON
  • What to expect in the event of a claim
  • Claims service and risk management

Get Started

Regular Price:
$49

EP Member Price:

Free
Course Length:
1 hr
Career Stage:
All Career Stages

Not yet an EP Member?

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1395290570848

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Reconnaissance des terres

Dans un esprit de respect, de réciprocité et de vérité, nous honorons et reconnaissons Moh’kinsstis, le territoire traditionnel du Traité 7 et les pratiques orales de la confédération des Pieds-Noirs : Siksika, Kainai, Piikani, ainsi que les nations Îyâxe Nakoda et Tsuut’ina. Nous reconnaissons que ce territoire abrite la Nation métisse de l’Alberta, la région 3 au sein de la patrie historique des Métis du Nord-Ouest. Enfin, nous reconnaissons toutes les nations qui vivent, travaillent et se divertissent sur ce territoire, et qui l’honorent et le célèbrent.

Land Acknowledgment

In the spirit of respect, reciprocity and truth, we honour and acknowledge Moh’kinsstis and the traditional Treaty 7 territory and oral practices of the Blackfoot confederacy: Siksika, Kainai, Piikani, as well as the Îyâxe Nakoda and Tsuut’ina nations. We acknowledge that this territory is home to the Métis Nation of Alberta, Region 3, within the historical Northwest Métis homeland. Finally, we recognize all Nations who live, work and play on this land and honour and celebrate this territory.