Understanding Change Management Models

Change is inevitable—but successful change is intentional. To lead teams through transitions, leaders need more than good instincts. They need structured, proven models that help people navigate uncertainty, align around shared goals, and adopt new ways of working.

In this course, you’ll explore the foundations of change management and discover how to apply key models to real-world situations. You’ll learn how these frameworks simplify complex transitions, align people and processes, and support sustainable outcomes. From planning to execution, you’ll be equipped to guide your organization through change with confidence and clarity.

After completing this course, you will be able to:

• Explain the purpose and benefits of using change management models
• Recognize how models support alignment across people, processes, and goals
• Compare four widely used change management models and their applications
• Select and apply the right model based on the change scenario
• Use change management frameworks to lead more structured, successful initiatives

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Module 1: Why Change Management Matters

Objective: Understand the importance of managing the people side of change.
Key Topics:

• 70% of change initiatives fail due to lack of focus on people
• Change management helps individuals adapt, accept, and adopt change
• Effective change supports business agility and long-term growth
• Change models offer structure for leading transitions successfully

Module 2: Kotter’s 8-Step Change Model

Objective: Learn how to lead change using Kotter’s step-by-step approach.
Key Topics:

• Create urgency and build a guiding coalition
• Form a vision and communicate it clearly
• Empower action and generate short-term wins
• Anchor changes in culture to sustain momentum

Module 3: Lewin’s Change Management Model

Objective: Apply a simple, three-stage model to guide organizational change.
Key Topics:

• Unfreeze: Prepare people and systems for change
• Change: Implement new processes and behaviors
• Refreeze: Reinforce and stabilize the new way of working
• Focus on shifting mindsets, not just actions

Module 4: ADKAR Model (Prosci)

Objective: Use the ADKAR model to drive individual adoption during change.
Key Topics:

• Awareness: Understand the need for change
• Desire: Build motivation to support the change
• Knowledge: Provide the skills and training required
• Ability & Reinforcement: Ensure successful execution and long-term sustainment
• ADKAR focuses on individual transitions that drive collective success