Workshop

From Good to Great: a Reader-Centric Approach to Clear Technical Writing

Stay tuned for the next offering!

Learning to write well-written technical documents is key for clarity with both internal and external stakeholders in the workplace. This is an online, instructor-led course. The course offers you an opportunity to learn about and practice reader-centric concepts and apply them to your own writing.

Session 1: Make It Relevant
Time: 11:00 AM - 12:30 PM MT

  • Define reader-centric communication and why it is important.
  • Identify your audience and determine what the reader needs.
  • Compare different types of technical documents and their purpose.
  • Identify steps to draft a document’s structure.
  • Review writing tips for getting started.

 

Session 2: Make It Clear
Time: 11:00 AM - 12:30 PM MT

  • Practice effective brainstorming.
  • Discuss obstacles and strategies to overcome them when document writing.
  • Establish methods to write your story, think beyond the information and present it in a way your reader can understand.

 

Session 3: Revise, Revise, Revise
Time: 11:00 AM - 12:30 PM MT

  • Identify and prioritize strategies for revision.
  • Practice editing for conciseness, clarity, and plain language.
  • Practice proofreading for quality and overall cohesiveness of the message.
  • Compare methods to format for visual cues.

 

Session 4: Give Credit Where Credit Is Due
Time: 11:00 AM - 12:30 PM MT

  • Review why, how, and when to reference.
  • Compare formats for referencing technical documents.
  • Practice identifying opinions and interpretations.
  • Notice absolutes, certainty and, ultimately uncertainty.

Get Started

Regular Price:
$395

EP Member Price:

25% off
Course Length:
6 hours (four 90-minute sessions)
Career Stage:
All Career Stages, Entry Level, Medium Level

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